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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nate Lehman

September 19, 2024

5  out of  5
rating by Nate Lehman
"Jordan was so helpful with our recent homeowners insurance policy switch. our old insurer kept raising our rates and lowering our coverages so I'm very thankful my wife and I looked elsewhere and went with State Farm where we already had great experience with our auto insurance policies. Jordan and State Farm are straightforward and up front about all the requirements and what factors contributed to the premium, unlike some of the other agents we quoted with, and we got a great rate and Jordan took the time to make sure all of our questions were answered. We also really appreciate the ability to pay monthly on our policy for no extra cost since we don't pay our insurance through escrow. I'm a very happy customer and I highly recommend State Farm and this agency, Suenne Pinkard's office and team in particular :-)"
We responded:
"I am so thrilled to hear you had a pleasant experience with Jordan! We always appreciate receiving feedback from our customers, if there is anything else we can do to help let us know. Thank you for the review! - Suanne"
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Rick Knox

August 21, 2024

5  out of  5
rating by Rick Knox
"Very helpful, nice people at Suanne Pinkard State Insurance Agency!"
We responded:
"Thank you for the review, please feel free to reach out if there is anything else we can do for you! - Suanne"
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T

August 2, 2024

5  out of  5
rating by T
"These folks are the best! I've been working with Jordan, and everytime I call he's professional and friendly, and tends to save me money in the process. Highly recommend."
We responded:
"Hi there, thank you so much for the review! We love hearing from our customers. Let us know if there is anything else we can do to help! - Suanne"
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Steve Meshanko

July 26, 2024

5  out of  5
rating by Steve Meshanko
"Just moved from New Jersey and needed insurance. Worked with Jordan at State Farm and he is awesome. He took his time to explain differences between the two states and secured great coverage for my entire family. Best part is has an awesome personality. He is very patient, funny and so easy to talk to. No pressure when working with him. State Farm is fortunate to have him as an agent. Personally, I would ask for Jordan if dealing with State Farm in the Clermont FL area!"
We responded:
"Hi Steve, thank you for the review! I'm so excited to hear that you had a great experience with Jordan, he is such a valuable member of our team. An out of state move is a very big change, and we thank you for choosing us to help you through this transition. Please don't hesitate to call with any questions in the future! - Suanne"
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Christine Skrypek

July 23, 2024

5  out of  5
rating by Christine Skrypek
"I highly recommend Jordan Conomos that works with Suanne. Our Progressive auto was renewing and he was able to save us almost $900 dollars by switching our umbrella policy and auto policy for 2 cars to State Farm. He made the whole experience as painless and easy as possible when it comes to insurance!"
We responded:
"I'm so thrilled to hear that you had such a great experience with Jordan! We appreciate your business and 5-star review. Please feel free to reach out to us with any questions in the future, thank you! - Suanne"
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Umberto Farias

July 1, 2024

5  out of  5
rating by Umberto Farias
"Amazing communication and was able to resolve my insurance with a great price 🚀 Jordan is the man"
We responded:
"I'm so thrilled to hear you were impressed with Jordan! Please let us know if there is anything else we can do for you in the future, thank you! - Suanne "
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coralie santiago

June 14, 2024

5  out of  5
rating by coralie santiago
"Mary was incredibly kind, friendly, and helpful at the front desk. The office was beautifully decorated and clean. Sarah Brown helped me with my policy and getting everything set up. I had a great experience, and would recommend this location to others!"
We responded:
"Thank you so much for the review! I'm so happy to hear that you enjoyed working with both Mary and Sarah. Please don't hesitate to reach out if you ever need anything else! - Suanne"
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Christoph Chanange

June 14, 2024

5  out of  5
rating by Christoph Chanange
"Great service, Highly recommended, 3 years now with State Farm and Suanne."
We responded:
"Thank you for your review! We are so glad you have stayed with us and enjoy working with our office. If you ever need anything, don't hesitate to call! - Suanne"
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Scout Hart

June 13, 2024

5  out of  5
rating by Scout Hart
"Great Guy! Easy to talk with and gives simple and informative details."
We responded:
"I'm so glad you enjoyed your experience with Jordan! Please feel free to reach out to us again if you have any questions or concerns. Thank you for your review! - Suanne"
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ANGEL Rodriguez

June 5, 2024

5  out of  5
rating by ANGEL Rodriguez
"I am a new client at State Farm and I want to express my gratitude for the excellent service provided by Jordan and the entire team. The process of integration and eligibility was handled smoothly, and their understanding and patience with my limited English proficiency were remarkable. I hope to continue receiving the same level of attention in the future. Thank you!"
We responded:
"That's wonderful to hear that you had such a positive experience with Jordan and our team! Please let me know if there is ever anything I can do for you in the future! - Suanne"
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BIll Brokovich

May 28, 2024

5  out of  5
rating by BIll Brokovich
"I worked with Kaitlynn, Jordan and Sarah for three different types of policies for two homes and three cars and it was so easy! I was able to do everything by phone and email except turn in a signed document. They were very friendly, courteous and professional in all methods of communication. I also have to mention the front desk lady who was super nice, offered me something to drink from the fridge and State Farm swag. I had State Farm insurance many years ago and I'm happy to be back with State Farm. If anyone is considering switching to SF and live in the Clermont area be sure to give Suanne Pinkard's office a call. You won't regret it!"
We responded:
"Thank you for sharing your positive experience with State Farm and my office! Your recommendation for anyone considering switching to State Farm in the Clermont area is much appreciated. If you have any other questions or need further assistance, feel free to ask! - Suanne"
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Jon Horton

May 23, 2024

5  out of  5
rating by Jon Horton
"Highly recommended! Suanne was sweet and helpful! Great rates! It's nice to have all of your insurance under one roof."
We responded:
"Thank you for your feedback! I'm glad to hear that I provided excellent customer service and that you found the rates favorable. Consolidating your insurance policies under one roof can definitely make things more convenient. If you have any further questions or need assistance with anything else, feel free to ask! - Suanne"
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Franky Thomas

May 20, 2024

5  out of  5
rating by Franky Thomas
"I’ve been with State Farm for three years, and my agent Jordan has been fantastic from the start. When I first signed up for both life and car insurance, Jordan made the entire process smooth and hassle-free. What really sets him apart is his incredible sense of humor and his willingness to go above and beyond. Whenever I have questions or need to adjust my policy, Jordan is always there with a quick, helpful response. It’s reassuring to know I have such a reliable and proactive agent looking out for my insurance needs. Highly recommend!"
We responded:
"It's great to hear that you've had such a positive experience with your State Farm agent, Jordan! Having a helpful and responsive agent can make a big difference when it comes to managing your insurance needs. If you ever have any more questions or need further assistance, feel free to reach out. - Suanne"
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Kim Steward

May 20, 2024

5  out of  5
rating by Kim Steward
"Jordan was an exceptional representative to work with. He was very patient and understanding of my concerns while trying to find the best policy for our daughter after her relocation to Florida. He made sure there was an open line of communication, extremely punctual on responses. I would certainly recommend dealing with him for your future insurance needs."
We responded:
"It sounds like Jordan went above and beyond to help you find the best policy for your daughter's relocation to Florida. Having a patient and understanding agent who values open communication can make the process of finding insurance much smoother. Thank you for sharing your positive experience, and if you ever need any further assistance, don't hesitate to reach out. - Suanne"
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drasanysam

May 20, 2024

5  out of  5
rating by drasanysam
"Great service! Thank you Jordan for being so caring and helpful. You made everything for me so fast and easy."
We responded:
"I'm glad to hear that Jordan provided you with caring and helpful service! It's always a positive experience when someone goes above and beyond to make things fast and easy for you. If you have any more questions or need further assistance, feel free to reach out. - Suanne"
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Susan Rotunno

May 18, 2024

5  out of  5
rating by Susan Rotunno
"Jordan helped me put together a quote that saved me so much compared to other insurance companies. I had lots of questions and he was very patient, detailed, and super easy to talk to! Very good person and great customer service. Jordan called back when he said he would which made my life easier when getting this process completed. Very happy customer!!"
We responded:
"That's fantastic to hear! It's great that Jordan was able to provide you with a quote that saved you money compared to other insurance companies. Having a patient and detailed agent who is easy to talk to can make the process much smoother. It's also great to hear that Jordan followed through on his promises and made your life easier during the process. Thank you for sharing your positive experience, and if you ever need any further assistance, don't hesitate to reach out. - Suanne"
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Debbie Kopplow

May 17, 2024

5  out of  5
rating by Debbie Kopplow
"Relocated to FL from Texas and was researching insurance options. I reached out to Jordan from State Farm and our experience was excellent from start to finish. He was knowledgeable, super helpful in helping us navigate the different policy options. We highly recommend their office!!"
We responded:
"I'm glad to hear that your experience with Jordan and the State Farm office was excellent! It's great that Jordan was knowledgeable and helpful in guiding you through the different policy options. Thank you for recommending our office, and if you ever have any more questions or need further assistance, feel free to reach out. - Suanne"
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Kaitlynn Davis

May 17, 2024

5  out of  5
rating by Kaitlynn Davis
"I have had an amazing experience with this office. Sarah helped me get my life insurance in place for my husband and I and was very informative and gave us the best coverage options for us. It did not break the bank and we will be recommending this office in the future!! Thank you!!"
We responded:
"Kaitlynn, we're thrilled to hear about your positive experience with Sarah and the life insurance options she provided. Her dedication and customer service skills are precisely what we strive for each day! Thank you for recommending the Suanne Pinkard State Farm Agent team. We look forward to serving you again! - Suanne"
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Adam Cook

May 7, 2024

5  out of  5
rating by Adam Cook
"Jordan was excellent. Super professional and efficient at getting my coverage switched over and saving me $65 a month!"
We responded:
"Thank you so much for your kind words and for taking the time to write this review, Adam, we really appreciate it! We're thrilled to hear that Jordan provided you with excellent service and was able to efficiently switch your coverage. We strive to provide our customers with professional and efficient assistance, and it's great to know that Jordan delivered on this. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! - Suanne Pinkard State Farm Insurance "
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Angel Cordaro

April 26, 2024

5  out of  5
rating by Angel Cordaro
"I’m not a reviewer normally but I must share my experience with Sara . She gives more than you could ask for. Knows her product , understands her client and their needs and delivers with much kindness and patience. A seniors blessings and a gift to the patron with questions concerning all coverages. . In short , a credit to State Farm and her local office. Thanks Sara ! Not her grandma !!!!"
We responded:
"Thank you for taking the time to write this amazing review, Angel! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with Sara. It's wonderful to know that she went above and beyond to provide you with outstanding service. We take pride in our agents' knowledge and dedication to understanding our customer's needs, and it's great to hear that Sara delivered on this front with kindness and patience. We'll be sure to pass along your kind words to her and the rest of the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and appreciate your support!- Suanne Pinkard"
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Sebas

April 26, 2024

5  out of  5
rating by Sebas
"Jordan has been great to work with, always willing to help and look out for us."
We responded:
"That's fantastic to hear! Thank you for your review. If there's anything else you'd like to share or if there's anything specific you need assistance with, please don't hesitate to let me know! - Suanne "
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j Cap

March 15, 2024

5  out of  5
rating by j Cap
"Jordan is awesome! He quoted me a very competitive rate within a very good time frame and was on top of it. He follows up which helps my mom brain and he cares. Highly recommend him as your broker!"
We responded:
"Thank you for recommending Jordan so highly! If there's anything else you need assistance with or if you have any further questions, feel free to let me know. - Suanne"
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Erin Johnson

February 7, 2024

5  out of  5
rating by Erin Johnson
"Love this office"
We responded:
"Thank you so much for your fantastic five-star review, Erin! We are thrilled to hear that you love our office! We strive to provide exceptional service! Your loyalty and support mean the world to us. If you need anything or have any questions, please don't hesitate to contact us. We're excited to continue serving you and are grateful for the opportunity to be your insurance provider! -Suanne"
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Krystin Karpinski

February 2, 2024

5  out of  5
rating by Krystin Karpinski
"Jordyn did an amazing job with helping me with my quote. He initially called in because I put my number in one of those quote finders. Everyone knows how annoying that can be.. but when I heard he was with State Farm, I decided, why not. I allowed him to give me a quote for the insurance, and it was significantly lower than it would've been with progressive. I knew I was in, but I wasn't quite ready yet, and Jordyn was respectful and didn't blow my phone up with calls asking if I was ready like other insurance companies do. He only called me one other time after we spoke, and that was when I was ready to get my quote. He was quick with putting everything together and got me insured with under 10 minutes when I was ready to go ahead and pay for it. He was very kind and did an amazing job describing how everything worked with the company. Honestly, if it weren't for Jordyn, I don't think I'd have car insurance and I definitely wouldn't have gone through state farm. Thanks for everything! 10/10 😊😊😊"
We responded:
"That's fantastic to hear about your experience with Jordyn! It's great that he reached out to provide a quote and was able to offer you a significantly lower rate than other insurance companies. It's also wonderful to hear that he respected your timeline and didn't overwhelm you with calls until you were ready to proceed. Jordyn's efficiency in putting everything together and providing a clear explanation of how everything works with State Farm is truly commendable. I'm glad he was able to assist you in getting insured quickly and smoothly. Thank you for sharing your positive experience, and if there's anything else you need assistance with, feel free to let me know! - Suanne"
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Ellen Wustefeld

January 20, 2024

5  out of  5
rating by Ellen Wustefeld
"We found everyone in this office to be friendly, personable and efficient. Jordan transferred our insurance, answering all of our questions as we went through the process. Suanne came and introduced herself, and Mary at the front desk was friendly and helpful. Would highly recommend this team."
We responded:
"It's wonderful to hear that you had such a positive experience with the team at the office! Friendly, personable, and efficient service can make a big difference when transferring insurance or dealing with any other administrative tasks. It's great that Jordan took the time to answer all of your questions and ensure a smooth process. Thank you for recommending this team so highly! If there's anything else you'd like to share or if there's any other assistance you need, please let me know. - Suanne"